Questions about our products or how to order?
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A. If you have any questions you may email us at info@elusivewildlife.com or call us toll free 1-800-780-6861 9:00AM–6:00PM Monday–Friday. You may purchase our products direct from your nearest dealer by locating one on the dealer page at the top of our home page. If your local dealer does not have what you are looking for you may order online directly off this website or you may place your order with us direct over the phone at 1-800-780-6861. Once you place your order on our website you will be taken to PayPal for a secure payment. You do not have to have a PayPal account to place an order with your credit card.
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How long do orders take to ship and how do you ship?
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A. We usually try and ship within 1-2 business day after your order is placed unless it is placed on the weekend. Once you recieve notification from PayPal that your payment went through we will start to process your order. Once your order is packaged up and ready for a label we will send you an email with your tracking number. Once you recieve your tracking number you should expect to recieve your order within 1-5 business days. During our busy season this can take up to 7-10 business days. We ship most all of our internet orders by Priority Mail or 1st Class with the USPS.
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Do you offer any overnight, 2 day or express shipping?
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A. Yes, that is not a problem. We do offer overnight or express shipping. You may call your order in and we can give you the current rate to get you your order where you need it and when you need it by to have it on your next hunt! We use UPS for this service but we can use USPS if you prefer.
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What is the warranty on our Kill Light XLR100 & Kill Light XLR250 Flashlights
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A.
Lifetime warranty on the entire light itself including the LED, 1 year on parts and accessories to the light such as batteries, charger, mounts, wired tactical tailcaps. Within the 1st year we will repair or replace any item free of charge. After 1 year we will still repair any item that CAN be repaired for a nominal fee of $10 to cover labor and return shipping excluding batteries since they cannot be repaired. If item cannot be repaired the $10.00 fee can be used towards the cost for the replacement part. All warranty repairs will require proof of purchase including purchase date.
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What is the warranty on the Kill Light Feeder Lights, remotes, illumitacks or Shot Spor-R?
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A. We will repair or replace any light or part that is defective within the 1st 90 days of purchase. All warranty repairs will require proof of purchase including purchase date.
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What color light is the best for hunting at night?
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A. We highly recommend using RED LIGHTS FOR PREDATORS and GREEN LIGHTS FOR HOGS for a variety of reasons. Predators are least likely to be spooked by a red light. Our red lights can shine eyes easily up to 500 yards even with our small 100 yard light. Hogs are color blind and the red or green doesn’t bother them but hogs are usually dark in color and are much harder to see with the red so green is the best choice for hogs. Green light is much easier for the human eye to see than red light which is why most people choose green. We have many customers that use green for predators and report great success but we have personally been the most successful with red when it comes to predators. If you will do both predator hunting and hog hunting we offer many of our lights in Pro Packs which come with all 3 colors, white, red and green so you can easily change the LED color for your given situation. If you have any questions feel free to give us a call toll free at 1-800-780-6861 Monday-Friday 9:00 AM -6:00 PM.
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Is it true you offer a 45 day satisfaction gaurantee?
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A. Yes, we back our products with a 45 day satisfaction gaurantee! We want to earn your long term business by building a relationship of trust. We are so confident you will love our products once you get them in your hands that you will not easily depart with them. We get tons or referals and repeat business daily because we truly do care about our customers and have an old school philosphy not common in this day. We are aslo an A+ rated business with the BBB (Better Business Bureau)
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What exactly do you mean by satisfaction gaurantee?
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A. Let's say you purchased our Kill Light™ XLR250 Gun Hunter Package. We gaurantee that you can identify your entire animal at 250 yards! If you can't or simply don't like the light for any reason you can return it within 45 days of purchase for a full refund including your normal shipping charges from when you bought it and when you returned it so you are not out one red cent! How's that for customer service and a TRUE guarantee! Unmatched or unheard of in this industry and especially this day and age. We don't want your short term business, we want it long term!
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